Terms of service

Terms of Service

Welcome to OwlTopThat!
By accessing or purchasing from our website, you agree to comply with the following Terms of Service. Please read them carefully before using our services. If you do not agree to these terms, you may not access or use our website or services.

1. Overview

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content. By visiting our site or purchasing something from us, you agree to be bound by these terms.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your information (excluding payment information) may be transferred unencrypted over networks for processing. Payment information is always encrypted.

3. Products and Services

  • Personalized Items: Due to the customized nature of our products, all sales are final unless otherwise stated in our Return and Refund Policy.
  • Product Descriptions: We make every effort to ensure product descriptions, photos, and details are accurate. However, minor variations in appearance may occur due to the personalized nature of our items.
  • Pricing: Prices for our products are subject to change without notice.

4. Accuracy of Personalization Details

  • You are responsible for ensuring the accuracy of all personalization details submitted with your order.
  • We are not liable for errors in personalization due to incorrect information provided by the customer.

5. Order Processing and Cancellations

  • Orders may be canceled if they have not yet entered production. Contact us immediately if you need to make changes or cancellations.
  • Once production begins, orders cannot be changed or canceled.

6. Shipping and Delivery

  • Shipping Time: Delivery times are estimates and not guaranteed. We are not responsible for shipping delays caused by carriers or incorrect address details.
  • Lost Packages: If your package is lost in transit, please contact us for assistance. Claims must be filed within 30 days of the estimated delivery date.

7. Intellectual Property

  • All content on this site, including product designs, logos, images, and text, are the property of OwlTopThat.
  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without our express written permission.

8. Limitation of Liability

  • We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
  • In no case shall OwlTopThat, our directors, employees, or affiliates be liable for any injury, loss, claim, or damages of any kind arising from the use of our site or products.

9. User Responsibilities

  • You agree not to use our products for any illegal or unauthorized purpose.
  • You may not violate any laws in your jurisdiction through the use of our services.

10. Modifications to the Terms of Service

  • We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

11. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of the state of Michigan, USA.

12. Contact Information

If you have questions about these Terms of Service, please contact us at: